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FIZERA.IO's privacy policy, governs the use of your data, personal data whether through direct contact via our website and contact forms, telephone, fax, social networks (LinkedIn, Twitter, YouTube, Instagram and Facebook).

Note: If you want to know more about how we process personal data, please see our Cookie Policy

1. Who is responsible for the processing of your personal data?
1.1 Your personal data are processed by FIZERA.IO, with the Data protection office, Cristiano Nunes, who can be contacted through the email: in@fizera.io.

1.2 FIZERA.IO reserves the right to modify or alter this Privacy Policy. Such modifications and alterations will be communicated through our website. In case of doubts or comments you can contact us by email: in@fizera.io

2. What categories of personal data do we process?
2.1 When you complete the contact form on our website, contact us via email, phone, fax or social media, FIZERA.IO collects:

• The basic identity information you provide, such as name, e-mail address, address, telephone number.

• the content of your communication and the technical details of the communication itself (date and time, etc.).

• preferences in relation to receiving communications by e-mail, such as newsletters, advertisements, etc.

• electronic identification data, such as IP address.

• publicly available information on your social media profile and any other personal data you provide to us.

2.2 Whenever you leave us your business card or interact with us at fairs and events in which we are present, we will be able to collect:

• the basic identity information you provide, such as name, e-mail address, postal address, telephone number, the company you work for and your role (that is, when this information is provided or displayed on your business card),

•Image.

3. For what purpose do we use your personal data?

3.1 FIZERA.IO processes your personal data in order to provide in a personalized and efficient way the information, products and / or services requested through the website, e-mail, telephone, fax, social networks and fairs and events.

3.2 FIZERA.IO processes your personal data to communicate with you as a result of our contact at a fair and / or event or as a result of your approach through the website, e-mail, telephone, fax or social media.

3.3 FIZERA.IO processes your personal data to perform statistical analysis so that we can improve our website, our products and services or develop new products and services.

3.4 FIZERA.IO processes your personal data to comply with legal obligations or to respond to any reasonable request from competent law enforcement officers or representatives, judicial authorities, agencies or governmental bodies, including competent data protection authorities. Your personal data may be transferred on FIZERA.IO own initiative to the police or judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration or use of the website, our social networks or other communication with us.

3.5 FIZERA.IO may process your personal data to inform any third party in the context of a possible merger, acquisition of / by or decision of that third party, even if that third party is located outside the EU.

3.6 FIZERA.IO may process your personal data to preserve the legitimate interests of FIZERA.IO, its partners or third parties, if and when your registration or use of the website, social networks or other communication channels can be considered:

(a) a violation of any applicable terms of use or intellectual property rights or any other third party right.

(b) a threat to the security or integrity of the website

(c) a danger to the website or any of the underlying FIZERA.IO or its subcontractors due to viruses, Trojan horses, spyware, malware or any other form of malicious code.

(d) in any odious, obscene, discriminatory, racist, slanderous, malicious or otherwise inappropriate manner or illegal.

3.7 FIZERA.IO processes your personal data mentioned in clauses 2.1, 2.2 above for marketing purposes, that is, to provide targeted communications, promotions, offers and other advertisements from FIZERA.IO and selected partners. FIZERA.IO will only send communications, promotions, offers, newsletters and other announcements by email or other electronic communication channels from person to person, if it has explicitly consented to receive such communications, newsletters and other announcements.

4. Why is our processing of your personal data legitimate?

4.1 For the processing of your personal data for the purpose described in clause 3.1, we ask for your consent.

4.2 The processing of your personal data for the purpose outlined in clause 3.4 is necessary to enable FIZERA.IO to comply with its legal obligations.

4.3 The processing of your personal data for the purposes described in clauses 3.2, 3.3, 3.6 and 3.7 is necessary for the legitimate interests of FIZERA.IO, which are:

• be able to respond appropriately to your requests for information and other requests.

• communicate your personal data to our partners and to provide appropriate information.

• allow us to defend ourselves in legal proceedings.

• continuous improvements to the website, social media channels, products and services to ensure you have the best experience possible.

• keep our website, social networks and products and services protected from misuse and illegal activities.

• safeguard our commercial interests and needs in light of changes in market conditions.

• marketing and promotion of our products, services, brands and successful Fizera.IO marketing of our products and services.

4.4 For the processing of your personal data for the purposes described in clause 3.1, FIZERA.IO, as responsible, requests your consent. By consenting to the processing of your personal data to send communications, promotions, offers, newsletters and other advertisements by e-mail or other electronic communication channels from person to person, you agree that we are authorized to process your personal data for this purpose. purpose of the manner and under the conditions described in this Privacy Policy.

5. What are our quality guarantees?
5.1 FIZERA.IO does everything possible to process only the personal data that is necessary to achieve the purposes listed under the processing purpose.

5.2 Your personal data are processed only for as long as is necessary for the purposes listed above or until you withdraw your consent to process them. FIZERA.IO will un identify your personal data when they are no longer needed for the purposes described in the purpose of the processing, unless there is:

• a primary interest of FIZERA.IO or any other third party in keeping your personal data identifiable.

• a legal or regulatory obligation or a judicial or administrative order that prevents FIZERA.IO from un identifying them.

5.3 FIZERA.IO will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft, as well as accidental loss, tampering or destruction. Access by FIZERA.IO personnel or third parties will only be necessary and will be subject to strict confidentiality obligations. However, safety and security are only obligations of best efforts, which can never be guaranteed.

6. What are your rights?
6.1 You have the right to request access to all personal data processed by FIZERA.IO that belongs to you. FIZERA.IO reserves the right to charge an administrative fee for several subsequent requests for access that are clearly presented as causing inconvenience or harming FIZERA.IO.

6.2 You have the right to request that any personal data that is inaccurate be corrected free of charge. If a request for correction is made, such request must be accompanied by proof of the defective nature of the data for which the correction is requested.

6.3 You have the right to withdraw your previous consent, in accordance with clause 4.4, to process your personal data.

6.4 You have the right to request that your personal data be deleted, if they are no longer needed in the light of the purposes described above or if you withdraw your consent to process them. However, it is necessary to keep in mind that a request for exclusion will be evaluated by FIZERA.IO in relation to:

• superior interests of FIZERA.IO or any other third party.

• legal or regulatory obligations or administrative or judicial orders that may contradict such exclusion.

Instead of excluding, you can also request that FIZERA.IO limit the processing of your personal data if and when:

(a) you dispute the accuracy of that data.

(b) the processing is illegitimate.

(c) the data is no longer needed for the purpose described above, but you may need them to defend yourself in court proceedings.

6.5 You have the right to object to the processing of personal data if you can prove that there are serious and justified reasons related to your particular circumstances that justify such opposition. However, if the intended processing qualifies as direct marketing, you have the right to object to that processing free of charge and without justification.

6.6 You have the right to receive, in a structured format, commonly used and machine-readable, all personal data you have provided to us.

6.7 If you wish to submit a request to exercise one or more of the rights listed above, you can send an email to in@fizera.io for all matters relating to the rights of data subjects. An email requesting the exercise of a right should not be interpreted as consent to the processing of your personal data beyond what is necessary to deal with your request. Such a request must clearly indicate and specify which right you wish to exercise and the reasons for doing so if necessary. It must also be dated and signed and accompanied by a digital proof of your valid ID card proving your identity. FIZERA.IO will promptly inform you of the receipt of this request. If the request is valid, FIZERA.IO must notify you as soon as reasonably possible. If you have any complaints about the processing of your personal data by FIZERA.IO, you can always contact FIZERA.IO through the e-mail address mentioned in the first paragraph of this clause. If you remain dissatisfied with FIZERA.IO's response, you are free to file a complaint with the competent data protection authority of the country in which you reside or the data protection authority. For more information, visit: https://www.cnpd.pt/

1.  What are cookies?
"Cookies" are small text files that are stored on your computer through the Internet browser, retaining only information related to your preferences and, therefore, do not include your personal data.

2.  What are cookies for?
Cookies help to determine the usefulness, interest and number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

3.  What kind of cookies do we use?
There are two groups of cookies that can be used:

Permanent cookies: these are cookies that are stored in the browser of your access equipment (PC and Mobile Devices) and are used whenever you visit one of our websites more than once. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalized service.

Session cookies: are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies is used to analyze traffic patterns on the web, allowing the identification of problems and providing a better browsing experience.

4. For what purposes do we use cookies?
- Strictly necessary cookies: Allow you to browse the website and use your applications, as well as to access secure areas of the website. Without these cookies, the requested services cannot be provided.

 - Analytical cookies: They are used anonymously for the purpose of creating and analysing statistics, in order to improve the functioning of the website.

- Functionality cookies: Store the user's preferences for using the website, so that you do not need to reconfigure the website each time you visit it.

 - Analytical cookies: Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

- Advertising cookies: Target advertising according to the interests of each user to target advertising campaigns, taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the ad and the organization of the website.

5. How can you manage your cookies?
All browsers allow users to accept, reject or delete cookies, especially by selecting the appropriate settings in the browsers under: "options" or "preferences" menu. However, by disabling cookies, you can also prevent certain web services from functioning properly, partially or completely affecting website navigation.

Users can disable the use of cookies at any time by modifying the browser settings, for example:

- Google Chrome

- Internet Explorer/Edge

- Mozilla Firefox

- Apple Safari

-Opera

6. What happens when cookies are disabled?
Certain functions and services may stop working or behave in an unexpected way, such as identifying the user on certain pages or receiving information that takes into account their location, among others. If you disable cookies on this web page, you may not have access to certain areas or the quality of your browsing experience will be considerably lower.

The cookies used on this website:

User cookies:

- Supplier: fizera.io

- Cookies: lang, allow_cookies, eucookie

- Duration: Per session

- type: Per session

- Purpose: Identifies whether the user has already accepted the user's privacy policy and preferences.

 Third Party Cookies

- Supplier: google.pt

- Cookies: PREF, HSID, SAPISID, SID, 1P_JAR, SIDCC, NID, SSID, OGPC, CONSENT, 1P_JAR, S_adsense3-ui, JSESSIONID, LS_CSRF_TOKEN

- Duration: 2 Years

- type: Permanent- Purpose: When you create a Google Account or log in, the PREF, NID, HSID, APISID, SID, SSID, SAPISID, GAPS, LSID, BEAT JSESSIONID, LS_CSRF_TOKEN and ULS cookies are stored on your computer to remain connected to your Google Account when you use the service again. While you are authenticated and using plugins from other websites, like ours, Google uses these cookies to improve your user experience. Some of the cookies are also used to improve your browsing experience, e.g. when using Google maps.

7. Additional warranties and withdrawal of acceptance
FIZERA.IO is not responsible for the content and accuracy of third party privacy policies that may be included on this web page. As an additional guarantee, the recording of cookies on this website may be subject to users accepting cookies during their visit to the website and installing or updating the browser used. Such acceptance may be revoked at any time in the content and privacy settings, as defined above in point 5 of this policy, or using the link at the bottom of this page.

8. Update of the cookie policy
FIZERA.IO may change this cookie policy in accordance with legal or regulatory requirements or adapt this policy to the new instructions provided by law. Whenever significant changes are made to this cookie policy, users of the web page will be notified.

More information about cookies can be found at this link: www.allaboutcookies.org

Last updated on August 18th, 2021